Manipal Academy of Higher Education & WGSHA

Presents

WGSHA Quest
2019

WOW AT EVERY MOMENT OF TRUTH

  • Number of Participants
  • Date and Time
  • Venue
Number of Participants

Number of participants allowed:         2 per team

Date and Time
Venue

Rules:

• Open to 2 contestants per team.

 

• Each team will be given 10 minutes time for the Role Play.

 

• Contestants will have to act on the roles assigned and demonstrate guest requests /  Complaints and situation handling / problem solving abilities.

 

• Situations will include all areas of Front Office.

 

• Contestants’ soft skills as well as Front Office skills will be evaluated in the Role Play.

 

•  Each team will be given their roles during their turn and will be given 7-8 minutes time  to prepare with their respective roles and also for rehearsal (optional) before their  demonstration.

 

• No costumes will be allowed to be used by the Role Players.

 

• Once all the members of the team have played their respective roles, the audience may  be requested to make comments. Comments will be obtained on the effectiveness, strengths  and weaknesses, frequency and other relevant dimensions of the Role Play Competition.

 

• Judges’ decision on the winners is final.